Howdy partner! At Western Denim Gear Store, we understand that when you order your cowboy hats, horse tack, or rodeo gear, you’re not just shopping – you’re outfitting for a lifestyle. That’s why we’ve crafted our delivery services to be as dependable as your favorite pair of boots.

Our Shipping Promise

From our Brooklyn headquarters to your ranch, rodeo, or Western-inspired home, we pledge to deliver your authentic gear with the same care we’d want for our own equipment. Whether you’re prepping for competition or just love the cowboy aesthetic, we’ve got your delivery needs covered.

Saddle Up with These Shipping Options

🚀 Standard Express Delivery

Carriers: DHL or FedEx

Cost: $12.95 flat rate

Delivery Time: 10-15 days after dispatch

Perfect for when you need that new breast collar or pair of chaps in time for the next rodeo. Our most popular option for working cowboys and competitive riders.

🐎 Free Trail Ride Shipping

Carrier: EMS

Cost: FREE on orders over $50

Delivery Time: 15-25 days after dispatch

Take your time like a sunset trail ride. Ideal for non-urgent orders of felt cowboy hats, hat care products, or when you’re stocking up on Western accessories.

From Our Barn to Your Doorstep

Every order at Western Denim Gear Store goes through our careful preparation process:

  1. Order Processing (1-2 days): Our team personally checks each item – from horse blankets to men’s belts – ensuring it meets our quality standards before packing.
  2. Careful Packaging: We use reinforced boxes for fragile items like hats and protective wrapping for all horse tack and accessories.
  3. Worldwide Dispatch: Shipped from our Brooklyn facility to most global destinations (excluding some remote areas in Asia).
  4. Tracking Information: You’ll receive an email with tracking details so you can follow your gear’s journey like cattle on the move.

Pro Tip from Our Rodeo Riders

Order your competition gear (like calf ropes or chinks) at least 3 weeks before event day to allow for processing and delivery time. For everyday Western wear, take advantage of our free shipping on orders over $50.

Returns: Our No-Questions-Asked Policy

Not satisfied with your purchase? We get it – sometimes the hat doesn’t fit just right. You have 15 days from delivery to return items in original condition for a full refund (excluding shipping costs).

Special note for hat care products and horse therapy items: These must be unopened for return due to health and safety regulations.

Frequently Asked Questions

Do you ship to my country?

We ship worldwide except to certain remote areas in Asia and locations with import restrictions on Western goods. If you have questions about your specific location, just holler at [email protected].

What payment methods do you accept?

We take all major credit cards (Visa, MasterCard, JCB) and PayPal for your convenience.

Can I track my order of kids’ cowboy hats?

Absolutely! You’ll receive tracking information via email once your order ships. For EMS shipments, tracking may take 2-3 days to activate in the system.

Remember, Partner…

Whether you’re ordering arena supplies for the ranch or a new felt cowboy hat for Saturday night, we treat every package with the care it deserves. That’s the Western Denim Gear Store way – where quality meets tradition at every delivery.

Happy trails and happy shopping!

The Western Denim Gear Store Team

9 Brooklyn Street, US 05488